Privacy Policy

Contact Details

1.1 This website is operated by The SABSA Institute C.I.C. (TSI). TSI is a professional body incorporated as a Community Interest Company, registered in England and Wales. Its registered office is at 126 Stapley Road, Hove, UK, BN3 7FG.

1.2 ‘Website’ refers to the sites published under the following domains:,  and

1.3 If you have any queries relating to your registration with and use of this website, please contact


SABSA® is a registered trademark of TSI. All derivations of this word are by default also registered trademarks of TSI.

From time to time content on this website may include reference to products and services covered by trademarks owned by other parties. In all cases these trademarks must be acknowledged in the appropriate way.

Copyright Notice

2.1 This website is copyright of TSI. Its content is copyright of TSI and of contributors who have exclusively licensed such copyright to TSI. © TSI and contributors 1995-2018 Some Rights Reserved.

2.2 All intellectual property in the design and layout of this website and the material and information published on its pages belongs to and is vested in TSI or its licensors. You may not copy any part of this site or otherwise do anything in relation to any part of the site other than the following:

(a) You may print or download to a local hard disk pages from this website for your personal and commercial use, only when reference to TSI has been made.

(b) In material issued to third parties you may only quote from this site provided that there is no implication of endorsement and that you give due accreditation to the source.

2.3 You may not otherwise use or reproduce any of this website or the material contained within it in any manner other than those listed above without first obtaining the prior written permission of TSI.

2.4 Any images that appear on this website with an acknowledgement to the Licensed Material include restrictions on downloading such material for other than personal use, and prohibit republication, retransmission, reproduction or other use of the Licensed Material, unless explicit permission has been granted by the copyright holder of the Licensed Material.

2.5 Any TSI branded and copyright documents (such as white papers or project reports) may only be reproduced or circulated exactly as presented in their original form.

2.6 All materials published by TSI in the Members Area of the web site are restricted in circulation to Members who have paid subscriptions or otherwise been granted access to that area. Republication of these materials in any other place is prohibited.

Disclaimer of Liability

3.1 TSI makes no representations or warranties of any kind, express or implied about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services or related graphics contained on the website for any purpose. Any reliance you place on such material is therefore strictly at your own risk.

3.2 Although every effort is made to keep the website up and running smoothly, due to the nature of the Internet and the technology involved, TSI takes no responsibility for and will not be liable for the website being temporarily unavailable due to technical issues (or otherwise) beyond its control or for any loss or damage suffered as a result of the use of or access to, or inability to use or access this website whatsoever.

3.3 Certain links in this website will lead to websites which are not under the control of TSI. When you activate these you will leave the TSI website. TSI has no control over and accepts no liability in respect of materials, products or services available on any website which is not under the control of TSI.

3.4 To the extent not prohibited by law, in no circumstances shall TSI be liable to you or any other third parties for any loss or damage (including, without limitation, damage for loss of business or loss of profits) arising directly or indirectly from your use of or inability to use, this site or any of the material contained in it.

3.5 Blogs. Browse our community of bloggers but be aware that the opinions expressed by the bloggers and those providing comments are theirs alone, and may not reflect the opinions of TSI. TSI is not responsible for the accuracy of any of the information supplied by bloggers or in relation to any comments that are posted. You should bear in mind that circumstances change and that information that may have been accurate at the time of posting will not necessarily remain so.

3.6 Comments. TSI will not tolerate defamatory or libellous material, obscene content and abusive or intimidating comments. TSI moderates comments on this website and may remove any material from the website at its sole discretion, without warning and without prejudice to any other accrued rights. TSI has set House Rules (see 3.7) based on the BBC moderation house rules for determining if comments should be published.

3.7 Forum (House Rules). TSI provides a collaboration platform in the form of a forum, where registered members can initiate and/or participate in discussions. TSI has set these House Rules to keep a healthy environment for discussion, to protect you and TSI from legal and editorial risks. The House Rules are intended as a guide to how you should behave and post on the website. Breach of the House Rules will result in the removal of your comments/posts. Repeated breaches will result in TSI contacting you in relation to your membership. If your post has been removed or your account has been restricted and you do not agree that you have broken these rules, please contact The Board of Trustees of TSI reserves the right to rule absolutely and finally on any dispute regarding web site content. Once the Board has issued a final decision the matter will be closed to any further discussion.

3.7.1 Display Name. TSI reserves the right to reset display names that:

  • Contain website or email addresses;
  • Contain contact information i.e. phone numbers, postcodes etc.;
  • Appear to impersonate someone else;
  • Contain swear words or are otherwise objectionable.

3.7.2 TSI reserve the right to remove comments which:

3.7.2.a Advertise a product solely without contributing to the subject of the discussion.

Advertising or promoting products or websites is not allowed anywhere on TSI website. This may include links to:

  • Personal websites or forums;
  • Surveys and questionnaires;
  • Commercial websites or auction sites that mainly exist to sell products; and/or
  • Details of charity or fundraising events.

For example, if it’s relevant to the debate, it’s fine to link to a website that sells a solution or book if it’s helping another user or recommending something they would like. However, posting links to your own product or trying to drive buyers to your/other’s organisation website or fundraising site may result in your comment being removed.

3.7.2.b Risk breaching copyright law

Copyright law exists to stop someone from taking another person’s work and passing it off as their own. It applies to the Internet in the same way as it does to TV, books and the press. Breaking copyright law can result in being taken to court.

Please do not post large chunks of text copied from other sources as this may be an infringement of copyright. Short quotes to illustrate a point may be permissible, although this is at our discretion.

If you wish to refer to external sources of information, it’s better to include a link to an appropriate external website. However, make sure that all external links included in comments meet our editorial guidelines for external links. Remember that the controller of that external web site may change external links and they become defunct. It is useful to quote a date on which accessed the link.

3.7.2.c Are not in English

Comments which are not in English are not allowed except on designated blogs. This is because we have to ensure comments can be checked and to ensure that all readers of the blogs understand the comment.

3.7.2.d Risk breaking law

Contributing material to a TSI website community with the intention to commit a crime, break the law, or condone or encourage unlawful activity is prohibited.

In addition we may remove comments which we consider could endanger other users – for example, offering medical and health advice, or encouraging drug or alcohol abuse or self-harm.

3.7.2.e Contain potentially defamatory statements

Defamation laws exist to protect individuals or organisations from unwarranted, mistaken or untruthful attacks on their reputation. Posting a defamatory statement on a blog is the same as publishing it in a newspaper or magazine and can result in a court case if a formal complaint is made.

To avoid breaking defamation laws in your comments, please ensure that you verify the information in your comment, especially when presenting negative statements as facts. Also avoid jumping to conclusions, exaggerating or making subtle implications. Remember that adding the word ‘allegedly’ to a statement does not stop it being defamation. It is best to avoid any ‘naming and shaming’ but you can make a sanitised reference such as ‘some sources’ or ‘some commentators’ without identifying the object of your criticism.

Both you and TSI can be held liable if you make a defamatory statement on the TSI website, so we will remove comments where we have insufficient evidence to defend publication of your statement. This means the TSI moderators may err on the side of caution when considering some comments.

3.7.2.f Are abusive or disruptive

Abusive or disruptive behaviour is not allowed on TSI website. This includes:

  • Using swear words (including abbreviations or alternative spellings) or other language likely to offend;
  • Harassing, threatening or causing distress or inconvenience to any person or people;
  • Flaming: This means posting something that’s angry and mean-spirited;
  • Trolling: This means saying deliberately provocative things just to stir up trouble;
  • Infringing the rights of, restrict or inhibit anyone else’s use and enjoyment of TSI website;
  • Attempting to impersonate somebody;
  • Bumping or creating duplicate threads, posting in such a way as to cause technical errors, or any other attempts to disrupt the normal flow of conversation.

Users who seriously or repeatedly demonstrate such behaviour will be contacted by administration regarding violation of House Rules and the entitlement of being a member of TSI. The Board of Trustees of TSI reserves the right to rescind the Membership of anyone who repeatedly and seriously violates the House Rules.

3.7.2.g Are offensive

Comments that contain offensive content are not allowed on TSI website. Racist, sexist, homophobic, disablist, sexually explicit, abusive or otherwise objectionable material will be removed and if extreme will result in immediate and permanent restriction of your account.

3.7.2.h Are off-topic

Comments that are unrelated to the subject of discussion are considered ‘off-topic’.

Please do not contribute off-topic material, except where a blog has a designated open post or a message board has a designated off-topic discussion. If your comment has been removed for being off-topic, you may be able to resubmit your comment somewhere more relevant.

Discussion of moderation and moderation decisions are off topic unless otherwise stated. To comment or complain about moderation please contact

3.7.2.i Contain personal details

Including contact or identification details in comments such as phone numbers, postal or email addresses is not allowed. Please do not reveal any personal identifiable information about yourself or others in comments and or forum posts as it might inadvertently put you or someone else at risk.

3.7.2.j Contain spam

Spamming or flooding is not allowed on TSI website. Spamming means submitting the same or very similar comment many times across the site. Flooding means re-submitting your contribution to the same blog entry or message board thread multiple times.

Please do not use a signature beneath your comment to promote websites, services, products or campaigns. This will cause your comments to be removed as spam.

3.7.2.k Contain unsuitable links

When postings links, please make sure they do not link to:

  • Unlawful, unsuitable or sexually explicit content;
  • Websites that require payment to access;
  • Foreign language content;
  • Websites that initiate a file download or require additional software in order to view them. This includes .mp3 files;
  • Websites that advertise or promote products;
  • In some cases the moderator will edit out the link/s leaving the rest of the comment visible on the board. If so the link will be replaced by [Unsuitable/ broken URL removed by moderator].

3.8 These disclaimers and exclusions shall be governed by and construed in accordance with law. However, the Board of Trustees of TSI, having considered all the available evidence and having due regard to all legal and moral responsibilities vested in the Board, reserves the right to make a final and binding decision on any matter of compliance with the House Rules.

3.9 Liability is not limited by the above disclaimers in relation to death or personal injury arising from negligence on the part of TSI.

3.10 Whilst utmost precautions are taken to detect computer viruses and ensure security, and the protection of the Information Technology and information relies on availability of information regarding security threats and vulnerabilities, TSI cannot guarantee that the website is virus-free and secure at all times. TSI shall not be liable for any loss or damage which may occur as a result of any virus or breach of security.

3.11 Whilst making every attempt to secure personal identifiable information (PII), TSI cannot accept responsibility for any unauthorised access or loss of personal identifiable information that is beyond the control of the TSI.

Use of Cookies

4.1 Some of TSI web pages use cookies and other website analytics to manage access and improve the operations of the website and TSI.

Data Protection and Privacy

5.1 TSI recognises that your privacy is important to you and is committed to respecting your online privacy. TSI embraces the importance of protecting the confidentiality and privacy of personally identifiable information (PII). TSI has adopted measures to ensure that PII it collects, processes, stores and uses is done so in a manner acceptable to end users as well to regulatory requirements.

TSI will only collect PII as it relates to membership and certification and to updates of existing PII.

TSI will request payment details for membership charges. Payments will be brokered through a certified payment provider, shared with them in an encrypted and tokenised manner. TSI will never store your payment details on its own systems.

The information you submit will be kept confidential and with the highest standards of security once it reaches our server. The information you provide will be stored and processed by TSI in accordance with the Data Protection Act 1998.

5.2 Any personal identifiable information provided by you to TSI through your registration and use of this website will only be used for the following purposes by TSI:

(a) updating and enhancing membership records and those of other related TSI activities;

(b) improving the website to meet users’ habits and requirements and compiling information relating to users’ movements across the website; and/or

(c) Conducting analytics and measurement to understand how our services are used.

Any personal identifiable information received from you will be retained by TSI and will not be shared with third parties. In addition, there may on occasions be a legal or regulatory requirement to share PII with third party agencies such as Companies House in the UK or other government departments. In such case TSI will take all necessary measure to protect the PII in transfer but cannot guarantee the protection afforded by the third part agency.

We shall also give you the opportunity to remove yourself from any of our mailing lists at any time.

5.3 Some of our web pages use cookies and other tracking technologies (please see Use of Cookies). By proceeding to register with this website, you consent to the terms and conditions contained herein and to TSI processing your personal data for the purposes set out above.

5.4 This data protection and privacy policy statement relates solely to the information provided by you to TSI on this website. This information includes your registration details, any additional information you choose to submit and the information TSI gathers by tracking your movements across the website.

5.5 When registering for online services you will choose a password for subsequent access to these services. The services and information available to you will be governed by the relationship you have with us.

5.6 This privacy policy is not intended to, and does not, create any contractual or other legal rights.

5.7 You agree to indemnify and to keep TSI indemnified from and against any costs, claims, demands, expenses and liabilities suffered by TSI arising from or which is directly or indirectly related to your access to and/or use of the website and/or any other person or entity’s use of the website where such person or entity was able to access the website using your password.

Linking Policy

6.1 We welcome inward links to the TSI website.  We request that links be appropriate and relevant in the context of TSI and must not give the impression that TSI is in any way associated with or have approved such other site.

If you have any queries about forming links to our site please email our web team at

6.2 Certain links in this website will lead to websites that are not under the control of TSI. When you activate these you will leave the TSI website. TSI has no control over and accepts no liability in respect of materials, products or services available on any website which is not under the control of TSI. TSI is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by TSI of the site. TSI cannot guarantee linked websites remain current and TSI cannot be held responsible if the content of the linked website no longer complies with regulations or laws. If you come across such please contact our web team at

Applicable Law and Jurisdiction

7.1 These Terms and Conditions are governed by the laws of England and will be interpreted in accordance with the English courts. The English courts shall have exclusive jurisdiction to settle any claim or dispute which might arise out of or in connection with these terms and conditions.

Changes to the terms and conditions

8.1 TSI reserves the right to make changes to these Terms and Conditions at any time by posting revisions on the site.  Changes will be advertised on the site for a reasonable period.  TSI reserves the right to notify registered members by email of changes made in certain circumstances.